Shipping policy
Shipping Policy
At Soveria, we carefully prepare each order before shipment to ensure your items arrive safely.
Processing Time
Orders are usually processed within 2–5 business days after payment is confirmed.
Estimated Delivery Time
Estimated delivery time is typically 7–15 business days after shipment, depending on the destination, carrier, and customs processing.
Please note that delivery times may vary during holidays, peak seasons, or due to circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Areas
We currently ship to selected international destinations. Available shipping options will be shown at checkout.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing an order. Soveria is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges, if applicable, are the responsibility of the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us at support@shopsoveria.com and we will do our best to assist you.